Our policy lasts for 30 days. At Romance, we want you to be happy with your purchase. If you are not satisfied with your purchase, we would love for you to return the item for a refund or exchange. Of course, we will have to have the item inspected that the item has not been worn, is unwashed and be otherwise in its original condition with the tag attached. If 30 days have gone by since your purchase, we cannot offer you a refund or exchange.

Shipping your Return

To return your item, please notify us beforehand by emailing:

Mail your returning items to: Unit 1/26 Kent Road, Mascot NSW 2020 Australia

You will be responsible for paying your own shipping costs for returning items.


All items can be refunded

Once your return is received and inspected, we will send an email to notify you of the approval or rejection of your refund.

If a refund is approved, your payment minus a shipping & handling fee ($9.00), will be applied back to your original payment method.

Please note: If you purchased a Romance item from a retail store, you must return it to the store purchase,as we are not affiliated with any of our stockists. All independent retailers have their own policies in place.